Responsible Gaming Policy

Hastings Entertainment Inc. Responsible Gaming Policy Statement

Horse racing represents the oldest form of legalized gaming in the Province. It has been an integral part of community life throughout the Province and provides a recreational product for the enjoyment of our customers.

At Hastings Entertainment Inc., we strive to be responsible corporate citizen and provide our customers with a positive gaming experience. While most of our customers enjoy gambling as a form of entertainment, a small percentage may experience problems.

The decision to gamble is a personal decision and Hastings Entertainment Inc. cannot assume responsibility for an individual’s actions. In order to provide assistance, when requested, we will give our staff training in prevention policies and procedures.

Hastings Entertainment Inc. will:

  • Comply with all laws and regulations and provide a secure gaming environment
  • Provide information to customers on responsible gaming
  • Respect our customers and provide assistance to the customer who may be experiencing problems
  • Promote British Columbia’s Problem Gambling Helpline
  • Promote responsible gambling policies, practices and procedures within the gaming industry